Professional Profile
I am an IT and Software Development graduate currently transitioning into technology after building
strong real-world experience in hospitality and management. My background combines technical education
with practical leadership, customer service, problem solving and operations experience.
I am focused on junior opportunities in web development, software development and IT support.
I am currently rebuilding and strengthening my technical skills through hands-on portfolio projects
using HTML, CSS, JavaScript and practical problem-solving.
Career Direction
Web Development
Building responsive websites, landing pages and front-end interfaces with HTML, CSS and JavaScript.
Software Development
Strengthening programming fundamentals, application logic, problem solving and practical project building.
IT Support
Applying IT, networking and troubleshooting knowledge in user support and technical support environments.
Education
Diploma in Software Development
Completed
Australia
- Studied programming fundamentals, software logic and development concepts.
- Gained exposure to Java, C++ and object-oriented programming principles.
- Built a technical foundation now being refreshed through practical projects.
Diploma in IT, Networking & Telecommunications
Completed
Australia
- Studied IT systems, networking fundamentals and telecommunications concepts.
- Developed knowledge of troubleshooting, support workflows and technical environments.
- Provides a foundation for entry-level IT support and technical support roles.
Diploma in Management
Completed
Australia
- Developed knowledge in leadership, operations, workplace organisation and team coordination.
- Supports strong communication, responsibility and business-awareness skills.
Professional Experience
Hospitality Management & Operations
Multiple years
Hospitality industry — customer service, team leadership and daily operations
- Progressed through multiple hospitality roles, gaining hands-on experience in service, operations and team coordination.
- Managed high-pressure work environments requiring fast decision-making and clear communication.
- Supported staff, coordinated daily tasks and helped maintain service standards.
- Developed strong customer-facing communication and problem-solving ability.
- Built practical business awareness around time management, costs, service quality and operational reliability.
Restaurant / Floor / Bar Management Experience
Hospitality background
Leadership, service delivery and staff coordination
- Worked across front-of-house, bar and management responsibilities.
- Handled customer service issues, daily priorities and team communication.
- Maintained organisation and professionalism in busy service environments.
- Built strong habits around reliability, accountability and working under pressure.
Selected Portfolio Projects
Budget Planner App
In Progress
HTML, CSS, JavaScript, Local Storage
- Weekly finance planner for income, expenses, debt payments and savings goals.
- Designed to practise JavaScript logic, user inputs, calculations and visual status indicators.
Motorcycle Maintenance Tracker
Planned
HTML, CSS, JavaScript, CRUD logic
- Maintenance tracker for service intervals, tyre pressure, chain care, registration and insurance reminders.
- Practical project based on a real-world personal use case.
Hospitality Staff Roster Tool
Planned
HTML, CSS, JavaScript, Forms
- Roster planning tool based on hospitality staff scheduling and operational needs.
- Connects previous industry experience with practical software project building.
Current Learning Focus
- Strengthening HTML and CSS through responsive portfolio pages.
- Improving JavaScript fundamentals through interactive projects.
- Refreshing Java and C++ programming concepts from previous studies.
- Building projects that demonstrate practical problem-solving and real-world use cases.
- Preparing for junior roles in web development, software development and IT support.
